Community Engagement & Evaluation

It’s a little bit harder to promote but I also work with a number of clients on keeping them out of the media!

I have a lot of experience of reputation management and crisis PR – including responding to issues in the media and supporting you with training to help identify and manage any reputational issues before they occur. Obviously it is hard to publicise these things here so, if you are looking for crisis PR support, please drop me a line.

I also have a wealth of experience in community engagement and funded project evaluation.

Stakeholder Engagement

National Railway Museum – £50 million Masterplan

I led PR and communications for the early stages of public consultations around the National Railway Museum’s plans for transformation as part of York Central. This included writing communications materials, delivering PR and delivering a number of public consultation events.

Community Engagement

The National Trust at Formby and Fountains Abbey

I led communications and engagement around planning for change at the National Trust in Formby. This included developing communications materials for public engagement sessions, PR to raise awareness of engagement activity and talking to the public at consultation events. Most recently, I advised on communications and PR for masterplan developments and a planning application at Fountains Abbey World Heritage Site.

View of the foreshore at Formby Point looking along the Marram and Sea-lyme covered dunes, at low tide.

Funded Project Evaluation

I am an experienced project evaluation expert. I have evaluated several projects funded by major funders. In 2019 I was appointed to evaluate the £10 million Yorkshire’s Magnificent Journey project run by the North Yorkshire Moors Railway and funded by the National Lottery Heritage Fund. The final report was submitted in August 2024. I was responsible for monitoring all project delivery against Activity Plan targets including setting up visitor and event surveys to collate information. I have also led the marketing evaluation for projects funded by Historic England, the Arts Council and Shared Prosperity Fund.

The £4 million carriage care facility at the North Yorkshire Moors Railway, part of the Yorkshire’s Magnificent Journey project. Photo: Charlotte Graham.